Advantage Air Plumbing Heating and Cooling

Advantage Air presents a deeply polarized review profile, with enthusiastic praise from some customers and severe, detailed complaints from others. On the positive side, several reviewers highlight responsive communication, timely arrivals, and smooth installations. However, three significant negative reviews describe serious workmanship failures — including an oversized furnace installation cau... Read more

Advantage Air presents a deeply polarized review profile, with enthusiastic praise from some customers and severe, detailed complaints from others. On the positive side, several reviewers highlight responsive communication, timely arrivals, and smooth installations. However, three significant negative reviews describe serious workmanship failures — including an oversized furnace installation causing mold, a damaged drain tile flooding a basement, and a repeatedly failed hot water heater repair — all compounded by a refusal to acknowledge fault or make things right. Project completion and experience scores are heavily dragged down by these documented failures, which involved confirmed third-party assessments of negligence. The professionalism score reflects a split between courteous staff interactions praised in positive reviews and deeply dismissive, uncompassionate responses to customers in crisis described in negative ones. Read less