Roark Plumbing

Roark Plumbing demonstrates strong technical expertise and workmanship across many reviews, with Micah frequently praised for diagnosing complex problems, educating customers, and going above and beyond on repairs. However, professionalism is significantly dragged down by a recurring pattern of no-shows, missed appointments, failure to return calls, and at least one instance of hostile behavior wh... Read more

Roark Plumbing demonstrates strong technical expertise and workmanship across many reviews, with Micah frequently praised for diagnosing complex problems, educating customers, and going above and beyond on repairs. However, professionalism is significantly dragged down by a recurring pattern of no-shows, missed appointments, failure to return calls, and at least one instance of hostile behavior when questioned about pricing. Pricing is the weakest dimension, with multiple reviewers explicitly calling out charges as excessive or misleading, and one reviewer noting a refusal to quote over the phone — these are serious red flags that substantially lower the pricing score. Project completion is generally positive when the plumber does show up, but the pattern of scheduling failures and non-responses represents a meaningful reliability risk. The overall picture is of a technically capable but operationally inconsistent contractor with legitimate concerns around pricing transparency and responsiveness. Read less