American Home Services

American Home Services has a strong core reputation for mold remediation work, with the majority of detailed reviews praising Kurt Randell and his team for professionalism, technical knowledge, and thorough project execution. However, a meaningful cluster of negative reviews — primarily tied to appliance installation subcontracting work done on behalf of Sears, hh gregg, and Best Buy — signifi... Read more

American Home Services has a strong core reputation for mold remediation work, with the majority of detailed reviews praising Kurt Randell and his team for professionalism, technical knowledge, and thorough project execution. However, a meaningful cluster of negative reviews — primarily tied to appliance installation subcontracting work done on behalf of Sears, hh gregg, and Best Buy — significantly drags down scores across all dimensions, particularly professionalism and project completion. These negative reviews describe missed appointments, hidden charges, rude staff, incomplete installations, and outright refusal to honor agreements. Pricing feedback is mixed: the mold remediation side is generally praised as fair and transparent, while the appliance installation side drew repeated complaints about unexpected fees and upselling. The most recent review in the dataset is from 2020, with a complaint about unreturned calls, suggesting possible responsiveness decline in later years. Read less