Lawrence Plumbing

Lawrence Plumbing demonstrates strong technical expertise and generally professional conduct, with many recent reviews (2022-2025) praising responsiveness, quality workmanship, and fair pricing. However, the company's overall score is significantly impacted by a substantial cluster of negative reviews from 2015-2017 documenting serious issues: missed appointments, misdiagnosis of problems, refusal... Read more

Lawrence Plumbing demonstrates strong technical expertise and generally professional conduct, with many recent reviews (2022-2025) praising responsiveness, quality workmanship, and fair pricing. However, the company's overall score is significantly impacted by a substantial cluster of negative reviews from 2015-2017 documenting serious issues: missed appointments, misdiagnosis of problems, refusal to take responsibility for errors, and aggressive pursuit of diagnostic fees ($99) that customers perceived as unfair. While recent performance appears improved, the pattern of callback failures and incomplete problem-solving in older reviews raises concerns about reliability and accountability. Pricing feedback is mixed—some customers report fair value, while others describe the company as overpriced, particularly for diagnostic visits. Read less