Donald R Kellett Plumbing & Heating

This contractor shows strong technical capability and project completion, with customers praising quality workmanship and fair pricing. However, professionalism is significantly undermined by a serious communication issue: one detailed 1-star review explicitly criticizes poor daytime responsiveness and unusual early-morning callback patterns, while positive reviews praise availability and promptne... Read more

This contractor shows strong technical capability and project completion, with customers praising quality workmanship and fair pricing. However, professionalism is significantly undermined by a serious communication issue: one detailed 1-star review explicitly criticizes poor daytime responsiveness and unusual early-morning callback patterns, while positive reviews praise availability and promptness. This contradiction suggests inconsistent service delivery. The score is conservative due to only 4 total reviews, with the oldest dating to 2012, limiting recency validity. Pricing feedback is consistently positive across multiple reviews. Read less