Bob Turner Plumbing

Bob Turner Plumbing presents a deeply mixed picture across all four dimensions. Pricing is the weakest area, with three of five reviewers explicitly calling out overcharging, hidden or unjustified fees, and attempts to upsell unnecessary repairs — one reviewer saved $250 by getting a second opinion, and another paid $570 for two visits on a simple drain repair with no warranty honored. Project c... Read more

Bob Turner Plumbing presents a deeply mixed picture across all four dimensions. Pricing is the weakest area, with three of five reviewers explicitly calling out overcharging, hidden or unjustified fees, and attempts to upsell unnecessary repairs — one reviewer saved $250 by getting a second opinion, and another paid $570 for two visits on a simple drain repair with no warranty honored. Project completion is also concerning, with one reviewer's drain repair failing within months and another reviewer's drain blockage requiring multiple attempts, though the latter was ultimately resolved. Professionalism scores slightly higher due to one strongly positive review praising responsiveness and integrity, and one reviewer noting same-day availability, but these positives are outweighed by reports of dishonest upselling and failure to stand behind work. Experience scores low given documented instances of incomplete work, a repair that failed and had to be redone, and a technician recommending repairs that a second plumber confirmed were unnecessary. Read less