Puck Plumbing

Puck Plumbing has a mixed but generally positive track record across the five reviews analyzed. Three strong positive reviews highlight responsive scheduling, quality workmanship on multiple tasks in a single visit, effective problem-solving where a competitor failed, and pricing well below market competitors. However, one detailed 1-star review significantly weighs down all dimensions, describing... Read more

Puck Plumbing has a mixed but generally positive track record across the five reviews analyzed. Three strong positive reviews highlight responsive scheduling, quality workmanship on multiple tasks in a single visit, effective problem-solving where a competitor failed, and pricing well below market competitors. However, one detailed 1-star review significantly weighs down all dimensions, describing a late-night no-show delay, unclear and duplicative charges totaling $295 for no work performed, a broken fixture, and a dismissive attitude — this is a serious and credible complaint that cannot be ignored. The positive reviews are older on average, with the most recent positive review from April 2024 and the negative review from August 2023, meaning recent performance is ambiguous. Scores are held conservative across all dimensions due to the small review pool and the severity of the negative incident. Read less