American Sewer & Drain

American Sewer & Drain, led primarily by Efrain, receives overwhelmingly positive feedback across all four scored dimensions. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, responsiveness, same-day or emergency availability, courteous demeanor, and clear communication. Pricing is a standout theme, with many reviewers explicitly noting that cha... Read more

American Sewer & Drain, led primarily by Efrain, receives overwhelmingly positive feedback across all four scored dimensions. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, responsiveness, same-day or emergency availability, courteous demeanor, and clear communication. Pricing is a standout theme, with many reviewers explicitly noting that charges were far below competitors including Roto-Rooter, that there were no hidden fees, and that the company honored its initial quotes. Project completion scores are strong, supported by multiple accounts of Efrain returning the next day or retrieving additional equipment to fully resolve stubborn blockages rather than leaving jobs unfinished, and a noted 30-day guarantee. Experience and technical skill are well-documented, with reviewers describing accurate diagnoses, effective problem-solving on complex sewer and drain issues, and helpful preventative advice. One negative review citing a missed appointment and lack of commitment to rescheduling is the only meaningful detractor and is noted in the score. Read less