NES Plumbing Heating & Cooling

NES receives overwhelmingly positive feedback on professionalism and technical experience, with dozens of reviewers praising courteous, knowledgeable technicians by name and highlighting thoughtful touches like shoe covers, floor protection, pre-arrival text notifications with technician photos, and clear explanations of work performed. Project completion is generally strong, but is meaningfully d... Read more

NES receives overwhelmingly positive feedback on professionalism and technical experience, with dozens of reviewers praising courteous, knowledgeable technicians by name and highlighting thoughtful touches like shoe covers, floor protection, pre-arrival text notifications with technician photos, and clear explanations of work performed. Project completion is generally strong, but is meaningfully dragged down by several credible complaints: one reviewer describes abandoned work that was never finished, another reports a drain unclog that re-clogged immediately with no warranty follow-through, a third describes a post-repair noise issue that was dismissed rather than resolved, and a fourth notes a gas line installation that required multiple return visits due to persistent leaks. Pricing is the weakest dimension, with multiple reviewers explicitly flagging high costs, a lack of itemized invoices, and charges that compared unfavorably to competitors, though at least two reviewers noted fair or reasonable pricing. The score reflects a company with genuine strengths in customer-facing professionalism and technical skill, tempered by a meaningful minority of serious service-delivery and pricing failures. Read less