DeLong Plumbing

DeLong Plumbing demonstrates strong technical competence and generally reliable service delivery, with most customers praising professionalism, responsiveness, and workmanship quality. However, the company is significantly hampered by persistent pricing concerns—multiple customers report substantially inflated estimates, aggressive upselling tactics, and what some characterize as dishonest billi... Read more

DeLong Plumbing demonstrates strong technical competence and generally reliable service delivery, with most customers praising professionalism, responsiveness, and workmanship quality. However, the company is significantly hampered by persistent pricing concerns—multiple customers report substantially inflated estimates, aggressive upselling tactics, and what some characterize as dishonest billing practices. The owner's interpersonal conduct has also been questioned in several detailed accounts describing hostile and menacing behavior. While many long-term customers express loyalty and satisfaction, the pattern of pricing complaints and behavioral red flags creates meaningful trust deficits that prevent a higher overall score despite solid technical execution. Read less