Walt’s Plumbing & Heating

Walt's shows a highly inconsistent service record across three reviews spanning 2016–2021. The 2021 review praises reliability, punctuality, and quality workmanship over a 34-year relationship, but two older reviews (2016, 2019) document serious failures in communication, responsiveness, and pricing transparency. The 2019 review flags an $80 charge for minimal work (5 minutes), while the 2016 re... Read more

Walt's shows a highly inconsistent service record across three reviews spanning 2016–2021. The 2021 review praises reliability, punctuality, and quality workmanship over a 34-year relationship, but two older reviews (2016, 2019) document serious failures in communication, responsiveness, and pricing transparency. The 2019 review flags an $80 charge for minimal work (5 minutes), while the 2016 review describes multiple missed appointments and poor communication. The WW Score of 56.7 reflects this polarization: strong experience and project quality when service is delivered, but significant professionalism and pricing concerns that undermine trust. All scores are based on very limited mention counts (1–2 per dimension), making this assessment unreliable. Read less