StayDry Basement Waterproofing & Foundation Repair

Stay Dry demonstrates significant inconsistency across reviews spanning 2014–2024. While recent positive reviews (2015–2024) consistently praise professionalism, workmanship, and fair pricing, older reviews (2014–2020) reveal serious systemic issues: no-shows, poor communication, warranty disputes, deceptive quoting practices, and aggressive owner behavior. The company appears to have improv... Read more

Stay Dry demonstrates significant inconsistency across reviews spanning 2014–2024. While recent positive reviews (2015–2024) consistently praise professionalism, workmanship, and fair pricing, older reviews (2014–2020) reveal serious systemic issues: no-shows, poor communication, warranty disputes, deceptive quoting practices, and aggressive owner behavior. The company appears to have improved operational execution in recent years, but historical patterns of customer service failures, alleged fraud, and warranty avoidance substantially lower overall confidence. Professionalism scores are dragged down by documented communication failures and unprofessional conduct; project completion is hampered by multiple no-show and delay incidents; pricing shows mixed signals with both fair-value and deceptive-quoting complaints. Read less