Aaron’s

Aaron's Plumbing presents a deeply divided picture across its 8 reviews. Positive reviews highlight prompt response times, friendly technicians, and reasonable pricing, while negative reviews — which are detailed and specific — describe technicians arriving without proper tools, parts being replaced without proper diagnosis, and markups of nearly 400% over retail cost. The professionalism scor... Read more

Aaron's Plumbing presents a deeply divided picture across its 8 reviews. Positive reviews highlight prompt response times, friendly technicians, and reasonable pricing, while negative reviews — which are detailed and specific — describe technicians arriving without proper tools, parts being replaced without proper diagnosis, and markups of nearly 400% over retail cost. The professionalism score is dragged down significantly by one review describing a technician arriving without tools for an emergency call and a complete failure of management responsiveness. Pricing is the weakest dimension, with multiple independent reviewers citing grossly inflated parts costs and charges for work that did not resolve the problem. Project completion is also compromised by recurring issues — one customer paid thousands over multiple visits only to be told a prior problem was missed — suggesting inconsistent follow-through on complex jobs. Read less