Paris Plumbing

Paris Plumbing has a long and mixed review history spanning roughly 15 years. The majority of positive reviews praise punctuality, friendliness, and technical competence — particularly from named technicians like Gene, Tim, Lee, and Chris — which drives a moderate-to-good professionalism and experience score. However, a persistent and credible pattern of negative reviews significantly drags do... Read more

Paris Plumbing has a long and mixed review history spanning roughly 15 years. The majority of positive reviews praise punctuality, friendliness, and technical competence — particularly from named technicians like Gene, Tim, Lee, and Chris — which drives a moderate-to-good professionalism and experience score. However, a persistent and credible pattern of negative reviews significantly drags down all dimensions: multiple reviewers report being overcharged for minimal work, receiving no itemized billing, being sent to collections, and experiencing rude or dismissive office staff (particularly Jennifer and Stephanie). Project completion is notably impacted by several reviews describing incomplete or misdiagnosed work, failed callbacks, and jobs that required a second plumber to actually resolve. Pricing is the weakest dimension, with multiple independent reviewers citing a high flat-fee minimum, charges for time not spent solving problems, and a 30-day warranty policy that left customers paying multiple times for the same issue. The company appears to have undergone ownership changes (new management noted around late 2023), and more recent reviews trend more positively, but the volume of detailed negative reviews across many years prevents a high score. Read less