Orchard Hill Mechanical

Orchard Hill receives genuinely positive feedback in some reviews — particularly for the 2024 basement bathroom project, which praised professionalism, cleanliness, and clear itemized pricing — but is significantly weighed down by two detailed negative reviews. The 2018 review describes a rude plumber, a vague and inflated quote with no labor/material breakdown, and pricing above local competi... Read more

Orchard Hill receives genuinely positive feedback in some reviews — particularly for the 2024 basement bathroom project, which praised professionalism, cleanliness, and clear itemized pricing — but is significantly weighed down by two detailed negative reviews. The 2018 review describes a rude plumber, a vague and inflated quote with no labor/material breakdown, and pricing above local competitors, which materially damages both the pricing and professionalism scores. The 2016 review documents repeated inspection failures, a gas line left in a non-compliant position, and a project that dragged on for months beyond expectations, seriously impacting the project completion and experience scores. The older positive reviews (2013) are brief and lack specifics, limiting their evidentiary value. Overall, the contractor shows capability but has documented instances of poor communication, pricing transparency issues, and incomplete or deficient work. Read less