Mountaineer Plumbing, Drains, & Water Heater Services

Mountaineer Plumbing's review set is dominated by severe pricing complaints, with 10 of 13 reviewers explicitly describing charges as outrageous, deceptive, or predatory — including bait-and-switch advertising around the $93 evaluation fee that multiple reviewers independently flagged. Professionalism scores are dragged down sharply by documented dishonesty (lying about cutting a cable, misleadi... Read more

Mountaineer Plumbing's review set is dominated by severe pricing complaints, with 10 of 13 reviewers explicitly describing charges as outrageous, deceptive, or predatory — including bait-and-switch advertising around the $93 evaluation fee that multiple reviewers independently flagged. Professionalism scores are dragged down sharply by documented dishonesty (lying about cutting a cable, misleading phone quotes, refusing to honor advertised services), though a small number of positive reviews note quick response times and courteous technicians. Project completion is mixed: several jobs were either not completed as promised, left the customer worse off than before, or involved disputed warranty reimbursements, though a handful of reviewers reported satisfactory outcomes. Experience scores reflect a split between reviewers who praised diagnostic honesty (notably Nick's sewer line assessment) and those who described technicians performing cursory inspections before presenting inflated multi-tier quotes with no camera work as advertised. The overall picture is of a company with serious systemic issues around pricing transparency and honesty that outweigh its operational responsiveness. Read less