GR Metro Plumbing

GR Metro Plumbing shows significant inconsistency across reviews, with stark polarization between highly satisfied and deeply dissatisfied customers. Pricing emerges as the primary concern, with multiple reviews citing excessive charges, hidden fees ($75 service fee not disclosed upfront), and quotes double or triple competitors' rates. Professionalism is compromised by reports of intimidation tac... Read more

GR Metro Plumbing shows significant inconsistency across reviews, with stark polarization between highly satisfied and deeply dissatisfied customers. Pricing emerges as the primary concern, with multiple reviews citing excessive charges, hidden fees ($75 service fee not disclosed upfront), and quotes double or triple competitors' rates. Professionalism is compromised by reports of intimidation tactics, talking down to customers, and lack of upfront communication about costs. Project completion is problematic, with one critical failure where incomplete sewer line work required hiring another contractor to finish the job properly. Technical expertise is questioned in that same case, where the contractor lacked proper equipment. The two positive reviews (both 5-star) praise quality work and fair pricing, but both are significantly older (2014 and 2020), while the most recent negative review is from 2020, suggesting potential service degradation or inconsistency. Read less