Brian O’Reilly Plumbing Services

Brian O'Reilly receives overwhelmingly positive feedback across professionalism, pricing, and technical skill, with numerous reviewers praising his punctuality, communication, honesty, and willingness to educate customers — including helping some fix issues over the phone at no charge. Pricing is a consistent standout, with multiple reviewers noting he was significantly cheaper than competitors ... Read more

Brian O'Reilly receives overwhelmingly positive feedback across professionalism, pricing, and technical skill, with numerous reviewers praising his punctuality, communication, honesty, and willingness to educate customers — including helping some fix issues over the phone at no charge. Pricing is a consistent standout, with multiple reviewers noting he was significantly cheaper than competitors and transparent with quotes. However, project completion is meaningfully dragged down by four distinct reviews (spanning 2014–2021) describing no-shows or failure to return calls after initial contact, which is a serious and recurring pattern. The experience dimension is strong, with reviewers citing quality workmanship, passing city inspections, and effective problem-solving. The no-show pattern is the primary driver of the score falling below 85. Read less