Andys Plumbing

The overwhelming majority of reviews praise professionalism, friendliness, and responsiveness across multiple technicians including Ralph, Sal, Blaine, Brandon, and others, driving a solid but not perfect professionalism score. Pricing scores well overall with many reviewers explicitly citing fair, reasonable, or significantly cheaper-than-competitor rates, but is tempered by several credible comp... Read more

The overwhelming majority of reviews praise professionalism, friendliness, and responsiveness across multiple technicians including Ralph, Sal, Blaine, Brandon, and others, driving a solid but not perfect professionalism score. Pricing scores well overall with many reviewers explicitly citing fair, reasonable, or significantly cheaper-than-competitor rates, but is tempered by several credible complaints about bait-and-switch quoting, unexplained charges, and one reviewer detailing a potentially inflated pump replacement bill. Project completion is the most penalized dimension: multiple 1-star reviews describe technicians who failed to show up after scheduling, abandoned jobs mid-work, left messes, or never followed up with quotes — these are serious, specific, and credible failures that meaningfully drag the score down despite the large volume of positive completion mentions. Experience scores highest among the four dimensions, with dozens of reviewers specifically praising technical knowledge, problem-solving ability, and quality of workmanship, though a small number of reviews cite poor-quality repairs that required callbacks or were left incomplete. Read less