Carters Plumbing Waterford

Carter's Plumbing receives overwhelmingly negative reviews across all four dimensions, with only a small handful of positive experiences scattered across the review history. Pricing is the most consistently criticized dimension, with numerous reviewers describing quotes as double or triple competitor rates, bait-and-switch quoting tactics, and charges for service calls where no work was performed.... Read more

Carter's Plumbing receives overwhelmingly negative reviews across all four dimensions, with only a small handful of positive experiences scattered across the review history. Pricing is the most consistently criticized dimension, with numerous reviewers describing quotes as double or triple competitor rates, bait-and-switch quoting tactics, and charges for service calls where no work was performed. Project completion is severely undermined by recurring reports of work failing within days, jobs left incomplete, callbacks ignored, and in at least two cases technicians billing for work they demonstrably did not perform. Professionalism scores are dragged down by reports of rude management, technicians arriving without tools, leaving messes, and failing to honor appointments. Experience concerns are significant, with multiple reviewers noting technicians who misdiagnosed problems, recommended unnecessary and expensive repairs, or lacked basic skills — while competing plumbers subsequently resolved the same issues quickly and cheaply. The few positive reviews (roughly 5 out of 27) describe friendly, efficient service but are largely older and insufficient to offset the volume and severity of negative feedback. Read less