Pauley’s Plumbing Sewer & Drain Cleaning

Pauley's Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with the most damaging patterns centered on no-shows, price gouging, and dishonest upselling. Professionalism is severely undermined by at least six documented no-call/no-show incidents, rude behavior, and failure to return calls or messages. Pricing is the single most cited complaint, with multiple revie... Read more

Pauley's Plumbing receives overwhelmingly negative reviews across all four scored dimensions, with the most damaging patterns centered on no-shows, price gouging, and dishonest upselling. Professionalism is severely undermined by at least six documented no-call/no-show incidents, rude behavior, and failure to return calls or messages. Pricing is the single most cited complaint, with multiple reviewers describing quotes that ballooned to two, four, or even ten times the original amount, and at least two reviews alleging deliberate targeting of elderly or vulnerable customers. Project completion is mixed — a small number of positive reviews describe jobs finished on time and within estimate, but several negative reviews describe work that failed to solve the problem, incomplete invoiced repairs, or damage caused during service that the company refused to fix without additional large charges. Experience scores marginally higher due to a handful of detailed positive reviews praising specific technicians by name, but these are outweighed by accounts of misdiagnosis, ineffective repairs, and a $14,000 job that failed to identify a backed-up city sewer line. Read less