Metro-Rooter Plumbing Drain Cleaning Restoration

This contractor's reviews paint a deeply mixed picture with serious red flags. The most damaging review describes a plumber who damaged a copper pipe mid-job, promised to return with his boss, and then completely ghosted the customer — never returning, never calling back, and ignoring follow-up calls. Pricing transparency is a notable concern, with one reviewer being charged double the advertise... Read more

This contractor's reviews paint a deeply mixed picture with serious red flags. The most damaging review describes a plumber who damaged a copper pipe mid-job, promised to return with his boss, and then completely ghosted the customer — never returning, never calling back, and ignoring follow-up calls. Pricing transparency is a notable concern, with one reviewer being charged double the advertised camera fee ($200 vs. $99) and another receiving a quote dramatically higher than a competitor's completed job. On the positive side, two reviewers praised responsiveness, same-day service, and courteous behavior, with one plumber even waiving a service call fee when no work was needed. However, the positive reviews are outweighed by the volume and severity of the negative experiences, particularly around job abandonment and unprofessional conduct. Read less