Find Nearby Plumbers In Dearborn, Michigan

On Time Service Plumbing receives overwhelmingly positive feedback across all four scored dimensions, with professionalism being the most consistently praised attribute — punctuality, responsiveness, communication, and courteous behavior are mentioned in the vast majority of reviews. Project completion scores are very high, with numerous reviewers noting same-day or next-day service, jobs finished thoroughly, and meaningful follow-up calls after work was done. Experience is strongly evidenced by repeated praise for accurate diagnostics, technical knowledge, and problem-solving — including multiple instances where Nick or Zack correctly identified issues that other plumbers had misdiagnosed. Pricing scores well but is tempered slightly by one reviewer explicitly noting the service is 'very expensive,' though that reviewer acknowledged the quality justified the cost; several other reviews highlight free service calls, waived fees, and below-quote final charges, which balance the picture. The breadth and volume of reviews across a multi-year span give this score very high reliability.

• All 80 reviews are 5-star ratings with only one exception (one 4-star review), which is statistically unusual and warrants mild scrutiny.
• However, the reviews contain substantial specific detail — named technicians (Nick, Zack, Paul, Tony, Brandon, Mike), specific job types, dates spanning 2017–2024, and varied writing styles — which strongly argues against coordinated fake review activity.
• Several reviews describe Nick walking customers through free phone-based fixes rather than charging for a visit; while this reflects positively on honesty, it also means some 'reviews' are based on phone interactions only, not completed on-site work.
• RECENCY NOTE: The majority of reviews (approximately 55 of 80) are from 2022 onward, with a strong cluster in 2023–2024, indicating the score reflects current and recent performance well.
• One review (2024-03-11) appears to have a placeholder '[insert PLUMBER NAME]' in the text, suggesting it may have been copied from a template or submitted in error; the content is otherwise detailed and consistent with the company's described behavior, so it was included but noted here.
• No significant fake review patterns detected overall. Language, specificity, and variety across reviews are consistent with authentic customer submissions.

This WW Score is based on 80 reviews spanning 2017–2024 with strong recency weighting, high mention counts across all four dimensions, and detailed, specific review content — making this one of the most reliable score profiles possible under this scoring system.

Trappers Plumbing demonstrates exceptional professionalism with consistently high marks for punctuality, communication, and courteous demeanor across 98 reviews. Technical expertise and problem-solving ability are well-documented across 72 reviews, with customers praising Mitch's knowledge and thorough explanations. Project completion is strong with 67 mentions, though one significant negative review from 2018 regarding incomplete work and poor follow-up after a shower installation creates a notable blemish. Pricing is generally perceived as fair and reasonable (28 mentions), though one customer noted overpayment for an InSinkErator unit. The overwhelming majority of reviews are 5-star ratings spanning from 2016 to 2024, indicating sustained quality performance.

• One critical negative review (0.5 stars, 2018-09-18) documents failure to complete work correctly, poor responsiveness to callbacks, and refusal to return for repairs—this is a significant outlier that materially impacts project completion confidence despite otherwise excellent record.
• Review from 2018-05-21 (2.5 stars) indicates multiple trips required to complete a single job and customer dissatisfaction with pricing on an InSinkErator installation, suggesting occasional quality control or pricing transparency issues.
• Several reviews contain minimal detail (e.g., 'awesome!', 'N/a', blank text) but are rated 5 stars—these do not constitute fake review patterns but reduce data quality slightly.
• Most reviews are older than 12 months; only approximately 8-10 reviews date from 2024 or late 2023, limiting recency weight for current performance assessment.

This WW Score of 88.2 is highly reliable based on 126 usable reviews with strong data density across all dimensions. However, the score should be interpreted with awareness that two documented service failures (2018-09-18 and 2018-05-21) represent genuine quality/follow-up issues that contradict the predominantly positive narrative; customers considering this contractor should review those specific complaints carefully. The age of most reviews (pre-2023) means current performance cannot be fully verified from this dataset.

Cauzillo Plumbing receives overwhelmingly positive feedback across all four dimensions, with particular strength in pricing transparency and technical skill. Dozens of reviewers explicitly praise fair and reasonable pricing, same-day or rapid response times, and professional demeanor from both Bill and Jake. Project completion is consistently strong, with multiple reviewers noting jobs finished the same day, clean workspaces left behind, and successful resolution of problems that other plumbers could not solve. However, four reviews (ratings of 1–2 stars) cite failures in communication and follow-through — specifically unreturned calls, no-shows for estimates, and one instance of a rude phone interaction — which meaningfully tempers the professionalism and project completion scores. The bulk of high-quality, detailed reviews are from 2024–2025, lending strong recency weight to the positive signals.

• 4 negative reviews explicitly cite communication failures: unreturned voicemails, a no-show for an estimate, a customer ghosted after initial contact, and a rude phone receptionist. These are consistent and credible complaints that reduce professionalism and project completion scores.
• 5 reviews contain no text content (blank body with only a star rating) and were excluded from dimension scoring as they provide no usable data.
• 3 reviews contain only the word 'unknown' or a single generic word ('excellant') and were excluded from dimension scoring.
• Several older reviews (2006–2013) are more than 10 years old and were given minimal weight. The score is primarily driven by reviews from 2024–2025.
• One review (2023-10-19) appears to be a near-verbatim duplicate of a review dated 2024-06-09 about a leaking sink in a remodeled bathroom. This may indicate a duplicate submission rather than a fake review, but it was counted only once in mention tallies.
• No strong fake review patterns detected overall. Most positive reviews include specific names, job types, and situational details, which is a positive authenticity signal.

This WW Score is based on a substantial volume of detailed, recent, and largely credible reviews, making it a reliable representation of Cauzillo Plumbing's typical service quality, with the caveat that a consistent minority of customers have experienced communication and follow-through failures that prospective customers should be aware of.

Robert at Restoration & Recovery Plumbing receives consistently strong praise across all four scored dimensions. Professionalism is the most frequently cited strength, with every reviewer mentioning attributes such as punctuality, communication, pleasant demeanor, and reliability. Pricing is highlighted positively in six of seven reviews, with multiple reviewers explicitly calling his quotes fair, reasonable, or the best they received. Project completion is well-supported, with reviewers describing multiple completed jobs, efficient work, and clean results, though no reviewer explicitly mentioned a callback or follow-up situation. Experience is evidenced by reviewers noting precision, detail-oriented workmanship, and technical explanations provided to customers. The overall picture is of a highly regarded solo or small-operation plumber with a loyal repeat customer base.

• All 7 reviews are 5-star ratings with no negative or mixed feedback — this warrants mild caution, though the reviews do contain specific job details and varied language, reducing the likelihood of fabrication.
• Review recency concern: 4 of 7 reviews are older than 12 months (2019–2021), with only 2 reviews from the past 12 months (2023–2024). The most recent data is limited, so current performance cannot be fully confirmed.
• Sample size is small (7 reviews total). While all dimensions reached HIGH confidence thresholds via the formula, real-world reliability is moderate given the low absolute volume of reviews.

This WW Score is directionally trustworthy and consistently positive, but should be interpreted with caution given the small total review count of 7 and the fact that the majority of reviews are more than two years old.

Muskett Sewer Cleaning has a strong and consistent reputation built over many years, with numerous reviewers praising Al Muskett's responsiveness, honesty, and fair pricing. Professionalism scores well overall but is tempered by two notable negative reviews: one describing rude and judgmental behavior, and one alleging a no-show followed by abusive behavior when confronted. Project completion is the most nuanced dimension — while Al frequently completes jobs quickly and thoroughly, there are multiple documented instances where he could not complete the job due to equipment limitations or access issues, though his integrity in not charging in those cases is widely praised. Pricing is a clear strength, with many reviewers explicitly contrasting his rates favorably against competitors like Roto-Rooter. Experience scores high based on consistent praise for his technical knowledge, diagnostic ability, and long tenure in the trade, though the inability to handle certain complex jobs slightly limits this score.

• 7 reviews contain no text at all — only a star rating. These were excluded from dimension scoring as they provide no usable data.
• One review (2023-06-10, 1-star) states 'This business no longer exists at this location.' This may indicate a location change or business status issue and should be independently verified.
• One review (2016-03-05, 2-star) alleges the contractor lied about attending an appointment and became verbally abusive — a serious professionalism concern that was factored into the professionalism score.
• One review (2016-06-11, 1-star) describes being left without resolution during a flooding emergency due to equipment limitations — factored into project completion score.
• One review (2020-06-10, 3-star) explicitly describes Al as 'rude and judgmental' — factored into professionalism score.
• The majority of reviews with substantive text are older than 12 months, with only 3 detailed reviews from 2024–2025. Recent data is limited, reducing confidence in current performance.
• Most reviews are 5-star with enthusiastic language, which raises a mild flag for review authenticity. However, enough reviews contain specific details, named individuals, dates, and unique scenarios to suggest the bulk are genuine. No score reduction applied beyond standard conservative scoring.

This WW Score is based on a substantial volume of reviews spanning over a decade, with strong dimension coverage, but should be treated with moderate caution due to limited recent detailed reviews, a potential business location change flagged in 2023, and a small number of serious negative incidents that suggest occasional but meaningful service failures.

ACE Plumbing, Heating and Air draws an overwhelmingly positive picture across a large review base, with the vast majority of customers praising specific technicians by name — particularly Aaron, Chappy, Gerry, Ryan, Manuel, Everett, Martin, Josh, and others — for being professional, knowledgeable, courteous, and responsive. Project completion scores are strong, with most reviewers confirming jobs were finished same-day or next-day, often under emergency conditions. Experience scores are elevated by repeated praise for diagnostic accuracy, technical depth, and creative problem-solving (e.g., Chappy saving a customer $8,000 by avoiding an unnecessary mini-split installation, Martin keeping a 34-year-old HVAC unit running). Pricing scores are pulled down meaningfully by a cluster of credible negative reviews citing hidden fees (credit card surcharges, travel time charges, truck fees), overcharging for simple jobs, and one reviewer being quoted $1,200 for a job another plumber did for $200. Professionalism is also modestly penalized by a recurring pattern of negative reviews citing rude staff, no-shows, failure to honor warranties, and at least one technician (Mike/Mohammad) accused of fraud and non-refund — these are serious flags that prevent a higher score despite the dominant positive signal.

• DUPLICATE REVIEWS DETECTED: Two pairs of reviews are near-identical in wording and posted on consecutive dates (June 6-8 and June 5-7, 2025). The Aaron review and the Martin/Aaron AC review each appear twice with different dates. This is a strong indicator of review manipulation or padding and reduces confidence in the most recent review cluster.
• FAKE REVIEW CONCERN: A review posted by the company owner (Max Greenberg) praising his own technician Chappy is included in the dataset. While disclosed, this is a self-review and should carry zero weight in scoring. It has been excluded from scoring calculations.
• HIDDEN FEES / PRICING TRANSPARENCY: Multiple credible negative reviews cite undisclosed fees including a 5% credit card surcharge, a $30 travel time charge, and a $10 truck fee not disclosed at booking. One reviewer was charged $470 to auger three drains with no upfront pricing disclosure. These are material pricing integrity concerns.
• SERIOUS MISCONDUCT ALLEGATION: One review (Feb 2024) names a specific technician 'Mike (Mohammad Alzawahreh)' and alleges payment was taken via Venmo for unresolved work, refund requests were ignored, and calls were evaded. This is a fraud allegation and significantly impacts the professionalism score.
• WARRANTY VIOLATIONS: Multiple reviews across different time periods allege that ACE failed to honor stated warranties — including a lifetime water heater guarantee, a 30-day drain warranty dispute, and a callback that was never honored after a no-show emergency call.
• NO-SHOW / ABANDONMENT INCIDENTS: At least three reviews describe technicians or the company failing to show up for scheduled appointments without notice, including one emergency no-call no-show and one technician who broke drywall and left without completing the job.
• RUDE STAFF PATTERN: Multiple reviews spanning 2018–2024 describe rude, dismissive, or hostile interactions with staff — including hang-ups, refusal to let customers speak, and disrespectful treatment of elderly customers. This is a recurring pattern, not isolated incidents.
• RECENCY NOTE: The review dataset spans from 2011 to June 2025. Reviews from 2011–2018 involve different technicians and possibly different ownership/locations. The most recent 12 months (mid-2024 to mid-2025) are heavily positive and dominate the dataset, but the negative reviews from this period (hidden fees, rude manager Scott, no-show) are credible and have been weighted accordingly.
• MULTI-LOCATION AMBIGUITY: Reviews reference multiple geographic areas including Sacramento CA, Bullhead City AZ, Toledo OH, Baltimore MD, Diamond Bar CA, Evansville IN, and others. It is likely that this dataset aggregates reviews for multiple unrelated businesses operating under the 'Ace Plumbing' name. Scores should be interpreted with caution as they may not reflect a single contractor's performance.

This WW Score carries HIGH data confidence due to the large review volume, but its reliability as a single-contractor assessment is MODERATE at best, given strong evidence that reviews from multiple geographically distinct and likely unrelated 'Ace Plumbing' businesses have been aggregated together — consumers should verify they are reading reviews specific to their local ACE Plumbing branch before making a hiring decision.