Mike Lulu Plumbing & Heating

Mike Lulu receives overwhelmingly positive feedback across all four dimensions, with particular strength in technical skill and workmanship — multiple reviewers describe complex jobs handled expertly, including boiler replacements, burst pipe repairs, full bathroom gut renovations, and drain system overhauls. Professionalism scores are strong but are meaningfully dragged down by a recurring and ... Read more

Mike Lulu receives overwhelmingly positive feedback across all four dimensions, with particular strength in technical skill and workmanship — multiple reviewers describe complex jobs handled expertly, including boiler replacements, burst pipe repairs, full bathroom gut renovations, and drain system overhauls. Professionalism scores are strong but are meaningfully dragged down by a recurring and significant pattern: at least 6 reviews explicitly describe Mike failing to return phone calls or follow up after promising to do so, which is a serious reliability concern. Pricing is generally praised as fair, competitive, and transparent, though one reviewer felt the effective hourly rate was excessive when a job finished faster than estimated. Project completion is largely positive, with most jobs described as finished on time and on budget, and Mike is noted for honoring callbacks and going beyond scope — however, the responsiveness failures represent incomplete service delivery for those customers. The volume and span of reviews (2009–2021) provide high statistical confidence, though the most recent reviews are now several years old. Read less