Assured Service Plumbing, Heating

Assured Service has a strong base of loyal, long-term customers who consistently praise punctuality, responsiveness, and professional demeanor across dozens of recent and historical reviews. Pricing scores are tempered by one detailed complaint alleging a quote nearly double competitors for a simple job, though several other reviewers explicitly praised fair and affordable pricing. Project complet... Read more

Assured Service has a strong base of loyal, long-term customers who consistently praise punctuality, responsiveness, and professional demeanor across dozens of recent and historical reviews. Pricing scores are tempered by one detailed complaint alleging a quote nearly double competitors for a simple job, though several other reviewers explicitly praised fair and affordable pricing. Project completion scores are meaningfully reduced by serious negative reviews describing abandoned work, no-shows without communication, property damage left unaddressed, and a complete failure to respond to multiple follow-up attempts — including one review describing months of ghosting and unresolved overpayment. Experience scores reflect strong technical praise from many reviewers but are offset by two detailed accounts of substandard workmanship, including a bathroom renovation described as structurally and technically deficient, and a well pump replacement described as incorrect and later reversed by another contractor. The overall picture is a company that performs excellently in the majority of cases but has documented serious failures that cannot be dismissed. Read less