Rick Colella & Sons Plumbing & Heating

The review set presents a deeply divided picture of Colella & Sons plumbing. Positive reviews praise Rick's expertise, fair pricing, responsiveness, and professional office staff, while negative reviews — including one from a professional home builder — describe abandoned jobs, substandard workmanship, code violations, and complete communication breakdowns after payment. Project completion is ... Read more

The review set presents a deeply divided picture of Colella & Sons plumbing. Positive reviews praise Rick's expertise, fair pricing, responsiveness, and professional office staff, while negative reviews — including one from a professional home builder — describe abandoned jobs, substandard workmanship, code violations, and complete communication breakdowns after payment. Project completion is the most damaging dimension, with multiple reviewers explicitly stating work was left unfinished and one reviewer pursuing legal action. The experience dimension is similarly split, with glowing praise for complex problem-solving on one side and serious allegations of improper installations and undersized materials on the other. Pricing received the most consistently positive feedback, though it is undermined by the broader pattern of incomplete and defective work. Read less