Riggs Mechanical Plumbing and HVAC

Rob Riggs receives strong praise across multiple recent reviews for punctuality, responsiveness, communication, and going above and beyond for customers, which drives solid professionalism and experience scores. However, a detailed and credible 1-star review from 2012 describes serious workmanship failures, project delays, poor communication, and post-job defects including improperly installed pip... Read more

Rob Riggs receives strong praise across multiple recent reviews for punctuality, responsiveness, communication, and going above and beyond for customers, which drives solid professionalism and experience scores. However, a detailed and credible 1-star review from 2012 describes serious workmanship failures, project delays, poor communication, and post-job defects including improperly installed pipes and a leaking vanity — this significantly tempers scores in project completion and experience. Pricing is mentioned positively in only two reviews ('reasonable' and inclusion of diagnosis in the charge), giving that dimension limited confidence. The negative review is older (2012) and the majority of positive reviews are from 2019–2021, suggesting possible improvement over time, but the severity of the negative account cannot be ignored. Overall, the WW Score reflects a contractor with genuine strengths but a documented history of serious execution failures that prospective customers should weigh carefully. Read less