R-Chee Plumbing & Heating

R-Chee Plumbing & Heating earns strong marks for responsiveness and follow-through, with multiple reviewers praising prompt callbacks, on-time arrivals, and jobs completed correctly. However, professionalism is meaningfully dragged down by two serious incidents: a sick worker entering a customer's home (linked to a COVID transmission) and a threat to sue a customer for leaving a negative review, b... Read more

R-Chee Plumbing & Heating earns strong marks for responsiveness and follow-through, with multiple reviewers praising prompt callbacks, on-time arrivals, and jobs completed correctly. However, professionalism is meaningfully dragged down by two serious incidents: a sick worker entering a customer's home (linked to a COVID transmission) and a threat to sue a customer for leaving a negative review, both of which are significant red flags. Pricing is the weakest dimension, with one reviewer experiencing a bill that ballooned from a $200 estimate to $818 with no mid-job notification, and another noting the company is 'not cheap' — though a couple of reviewers did find pricing reasonable. Project completion scores moderately well but is tempered by one instance where a toilet was left flushing worse than before the service call, requiring a callback that only partially resolved the issue. Overall, the contractor shows genuine strengths in availability and responsiveness but has documented patterns of pricing transparency failures and unprofessional conduct that prevent a higher score. Read less