Cassidy Plumbing & Heating

Cassidy Plumbing & Heating shows a mixed but analyzable track record across nearly two decades of reviews. Professionalism is the most frequently mentioned dimension and reveals a clear split: many customers praise punctuality, friendliness, and responsiveness, while several others report no-shows, unreturned calls, and abandoned estimates — dragging the score down significantly. Pricing is a co... Read more

Cassidy Plumbing & Heating shows a mixed but analyzable track record across nearly two decades of reviews. Professionalism is the most frequently mentioned dimension and reveals a clear split: many customers praise punctuality, friendliness, and responsiveness, while several others report no-shows, unreturned calls, and abandoned estimates — dragging the score down significantly. Pricing is a consistent concern, with multiple reviewers independently noting charges felt high or unfair, and one reviewer explicitly flagging a lack of itemized billing and a $75 estimate fee; only a couple of reviews describe pricing as fair. Project completion is similarly mixed — several jobs were completed well and callbacks were honored, but at least two reviews describe work that failed shortly after completion (a recurring leak and a backwards-installed mixing valve), and one review describes a complete no-show for a scheduled job. Experience scores moderately well, with multiple reviewers citing technical knowledge and quality workmanship, though the mixing valve installation error and sloppy cabinet cutting temper that assessment. Read less