Total Mechanical Systems

TMS demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising knowledgeable, friendly, and thorough service delivery. However, the company is significantly hampered by severe pricing concerns—numerous customers report outrageously inflated quotes, hidden fees, and aggressive sales tactics that are 5–10 times higher than competitors. Pro... Read more

TMS demonstrates strong technical expertise and professionalism from individual technicians, with many reviews praising knowledgeable, friendly, and thorough service delivery. However, the company is significantly hampered by severe pricing concerns—numerous customers report outrageously inflated quotes, hidden fees, and aggressive sales tactics that are 5–10 times higher than competitors. Project completion is inconsistent, with recurring complaints about scheduling failures, missed appointments, incomplete work requiring callbacks, and poor follow-up. While individual technician quality is high, systemic issues with management responsiveness, communication between departments, and administrative execution substantially undermine overall customer satisfaction. Read less