Drainworks Plumbing & Septic

Drainworks demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, and knowledge. However, the company is significantly undermined by serious pricing concerns—multiple recent reviews (2022–2024) document predatory pricing practices, bait-and-switch tactics, and refusal to honor estimates or take responsibility for errors. Pr... Read more

Drainworks demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, and knowledge. However, the company is significantly undermined by serious pricing concerns—multiple recent reviews (2022–2024) document predatory pricing practices, bait-and-switch tactics, and refusal to honor estimates or take responsibility for errors. Project completion is solid when work is performed, but several customers report incomplete diagnostics and follow-up failures. The stark divide between older positive reviews (2018–2020) and recent negative reviews (2022–2024) suggests either a decline in company standards or a shift toward aggressive pricing strategies. Read less