D’Astous Plumbing & Heating

George presents a deeply mixed picture across all dimensions. On professionalism, he is consistently described as friendly and personable, but two detailed negative reviews credibly allege dishonest billing practices — charging undisclosed travel time, warehouse stops, and inflating hours — which significantly drags the score down. Pricing is a serious concern, with the most detailed reviews e... Read more

George presents a deeply mixed picture across all dimensions. On professionalism, he is consistently described as friendly and personable, but two detailed negative reviews credibly allege dishonest billing practices — charging undisclosed travel time, warehouse stops, and inflating hours — which significantly drags the score down. Pricing is a serious concern, with the most detailed reviews explicitly calling out hidden charges and deceptive hourly billing, yielding a low score. Project completion is also problematic, with one review explicitly citing unfinished work and another stating the job took longer than necessary due to lack of skill or focus. On the positive side, several reviews praise his technical knowledge — particularly around gas heating systems and Mass Save loans — which supports a moderate experience score, though this is tempered by one reviewer noting he was not as knowledgeable as hoped. Read less