Bisson Plumbing Heating & Cooling

Bisson Plumbing has a strong overall reputation built on consistent praise for Claude's technical skill, responsiveness to emergencies, and fair pricing across many years of reviews. Professionalism scores well in the majority of reviews but is meaningfully dragged down by three reviews citing failure to return calls, one instance of a technician arriving an hour late without notice, and one serio... Read more

Bisson Plumbing has a strong overall reputation built on consistent praise for Claude's technical skill, responsiveness to emergencies, and fair pricing across many years of reviews. Professionalism scores well in the majority of reviews but is meaningfully dragged down by three reviews citing failure to return calls, one instance of a technician arriving an hour late without notice, and one serious complaint about a billing dispute involving a free estimate that was never delivered. Project completion is generally solid — jobs are described as thorough and finished correctly — but a handful of reviews note upselling beyond quoted deal prices without prior customer consent, and one review states 'the work never got done,' which is a significant flag. Experience is the strongest dimension, with multiple reviewers specifically praising Claude's diagnostic ability, creative problem-solving in difficult situations, and deep technical knowledge across plumbing, HVAC, and geothermal systems. Pricing is consistently described as fair and competitive, though two Angie's List deal reviews noted unexpected additional charges beyond the advertised price. Read less