All Plumbing & Heating

The review set is small and deeply divided, making any score highly uncertain. The single positive review (2023) comes from a GC with two years of repeat experience and praises punctuality, quality, fair pricing, cleanliness, and courtesy — a strong signal, but it is one voice against two critical reviews. The 2021 negative review is particularly damaging: it documents a repair that caused new d... Read more

The review set is small and deeply divided, making any score highly uncertain. The single positive review (2023) comes from a GC with two years of repeat experience and praises punctuality, quality, fair pricing, cleanliness, and courtesy — a strong signal, but it is one voice against two critical reviews. The 2021 negative review is particularly damaging: it documents a repair that caused new damage, repeated failure to follow through on a callback promise, and dismissive communication when confronted — directly impacting professionalism, project completion, and experience scores. The 2017 review raises serious concerns about the technical competence of at least one technician. Because the positive review is the most recent and the negative reviews are older, some recency weighting was applied, but the severity of the complaints — especially the unresolved damage and poor follow-through — prevents scores from rising significantly. Read less