ADB Construction & Septic Corp

ADB Construction and Septic Corp earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising professionalism, responsiveness, and technical knowledge. The professionalism score is tempered by a notable 1-star review describing three failed appointment attempts with no follow-up, a separate complaint about poor communication and a no-show, and a review citing... Read more

ADB Construction and Septic Corp earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising professionalism, responsiveness, and technical knowledge. The professionalism score is tempered by a notable 1-star review describing three failed appointment attempts with no follow-up, a separate complaint about poor communication and a no-show, and a review citing quality of work as poor — these are meaningful signals against an otherwise positive backdrop. Pricing is the weakest dimension: while many reviewers praise fair and competitive pricing, multiple reviews explicitly flag overcharging, charges exceeding quotes, and billing disputes that went unresolved, pulling the score down meaningfully. Project completion is generally strong, with many reviews confirming jobs finished on time and follow-through honored, but a 1-star review about work left half-done, a review noting the problem was not fixed on the first visit requiring a second paid call, and a review stating the problem was still present after service introduce real concerns. Experience scores well, with numerous reviewers citing knowledgeable technicians who diagnosed complex problems, offered innovative solutions, and educated customers — though two reviews specifically noted an inability to locate a septic tank, which is a basic competency failure. Read less