John Hoadley Plumbing & Heating Inc.

Hoadley Plumbing receives a critically low WW Score of 38.2, driven primarily by severe professionalism and pricing failures. Nine reviews explicitly document poor customer service, unresponsiveness to calls, rude staff behavior, and ignored customers. Six reviews detail aggressive billing practices including double-charging for service calls, billing for full hours when work took minutes, and lac... Read more

Hoadley Plumbing receives a critically low WW Score of 38.2, driven primarily by severe professionalism and pricing failures. Nine reviews explicitly document poor customer service, unresponsiveness to calls, rude staff behavior, and ignored customers. Six reviews detail aggressive billing practices including double-charging for service calls, billing for full hours when work took minutes, and lack of transparency on charges. While three reviews acknowledge skilled workmanship and two note reasonable pricing in specific instances, these positive mentions are vastly outweighed by consistent complaints about billing disputes, communication failures, and deteriorating service quality under current ownership. Project completion scores are moderate—work gets done but often with complications and follow-up issues. Read less