Canton Plumbing & Heating

Canton Plumbing receives overwhelmingly negative feedback across nearly all dimensions, with professionalism being the most critically damaged area. Multiple reviewers independently describe the owner and technicians as rude, dismissive, and unprofessional — including hanging up on customers, making inappropriate jokes, failing to introduce themselves, and in one case an apprentice was observed ... Read more

Canton Plumbing receives overwhelmingly negative feedback across nearly all dimensions, with professionalism being the most critically damaged area. Multiple reviewers independently describe the owner and technicians as rude, dismissive, and unprofessional — including hanging up on customers, making inappropriate jokes, failing to introduce themselves, and in one case an apprentice was observed drinking alcohol on the job. Project completion is mixed: one reviewer's faucet was left in worse condition than before the visit, another was never called back during an emergency, and a third watched a technician damage a shut-off valve; however, a small number of positive reviews describe completed work and a clean job site. Pricing drew explicit complaints about being overpriced and lacking payment flexibility, though one internal review (flagged below) attempts to justify rates. The experience dimension shows a similarly split picture, with a few positive outcomes undermined by documented instances of poor workmanship and property damage. Read less