Overview of Company Customer Sentiment Analysis in May
Every single review is a 1-star rating describing a consistent and severe pattern of contractor fraud and abandonment. The contractor repeatedly accepted deposits or partial payments and then failed to show up, stopped responding to calls and texts, and provided fabricated excuses — including a recurring claim about a deceased or comatose mother mentioned across multiple independent reviews. Pro... Read more
Every single review is a 1-star rating describing a consistent and severe pattern of contractor fraud and abandonment. The contractor repeatedly accepted deposits or partial payments and then failed to show up, stopped responding to calls and texts, and provided fabricated excuses — including a recurring claim about a deceased or comatose mother mentioned across multiple independent reviews. Project completion is catastrophically low: in every case reviewed, work was either never started or left unfinished, forcing customers to hire second contractors at additional cost. Professionalism is near-zero, characterized by no-shows, blocked phone numbers, ignored communications, and dishonest conduct. One review noted outright defective workmanship that had to be corrected by a subsequent plumber, and another described failure to complete required permit and inspection paperwork, resulting in direct financial loss to the customer. Read less