United Rooter

This contractor shows severe inconsistency across a very small sample. One recent 5-star review (May 2024) praises fair pricing, professionalism, and customer care. However, two older 1-star reviews (2021, 2019) describe failed work, misdiagnosis of plumbing issues, unresponsiveness to receipt requests, and hostile communication (hanging up on customers). The 2024 review explicitly mentions transp... Read more

This contractor shows severe inconsistency across a very small sample. One recent 5-star review (May 2024) praises fair pricing, professionalism, and customer care. However, two older 1-star reviews (2021, 2019) describe failed work, misdiagnosis of plumbing issues, unresponsiveness to receipt requests, and hostile communication (hanging up on customers). The 2024 review explicitly mentions transparent pricing and professional staff; the older reviews cite lack of follow-through, incomplete work, and poor communication. With only 3 reviews total and a 12+ year gap between oldest and newest, the sample is too small and temporally fragmented to produce a reliable WW Score. Read less