Arseneau Plumbing Heating & Air Conditioning

Two of the three reviews are positive, praising punctuality, responsiveness, and efficient hot water heater replacement. However, one review — which is the most detailed negative account — describes property damage (scratched floors and walls), broken promises to fix the damage, and complete non-responsiveness to follow-up calls and even a BBB complaint. This single negative review carries sig... Read more

Two of the three reviews are positive, praising punctuality, responsiveness, and efficient hot water heater replacement. However, one review — which is the most detailed negative account — describes property damage (scratched floors and walls), broken promises to fix the damage, and complete non-responsiveness to follow-up calls and even a BBB complaint. This single negative review carries significant weight given the small sample size and the severity of the complaint. The positive reviews lack specific detail about workmanship quality, and the negative review directly undermines confidence in both project completion and professionalism. Overall, the score reflects a mixed and uncertain picture. Read less