Lambert’s Plumbing & Heating

Lambert's Plumbing & Heating shows significant inconsistency across reviews spanning nearly two decades. Professionalism scores are dragged down by serious communication failures (unreturned calls, no-shows, rudeness) despite many positive interactions with individual technicians like Sal, Chris, and Marc. Project completion is hampered by incomplete work, follow-up failures, and callbacks not hon... Read more

Lambert's Plumbing & Heating shows significant inconsistency across reviews spanning nearly two decades. Professionalism scores are dragged down by serious communication failures (unreturned calls, no-shows, rudeness) despite many positive interactions with individual technicians like Sal, Chris, and Marc. Project completion is hampered by incomplete work, follow-up failures, and callbacks not honored—particularly evident in ceiling repair, pipe installation, and boiler installation reviews. Pricing feedback is mixed; while many customers praise fair pricing, several report overcharges ($750 for a shower valve, $500 for clogging) and hidden warranty limitations. Technical skill varies widely by technician, with strong positive feedback on HVAC work but concerning quality issues on plumbing installations (improper pipe strapping, incomplete work, mess left behind). The company appears to struggle with consistency and accountability at the management level. Read less