Costa Plumbing & Heating

Both reviews paint an extremely negative picture of Craig Costa across nearly every dimension. Professionalism is rated near zero due to explicit accounts of blame-shifting, bringing an uninvited personal guest to job sites, demanding cash payment, and going completely silent after being paid. Project completion is similarly catastrophic — the contractor abandoned unfinished or defective work in... Read more

Both reviews paint an extremely negative picture of Craig Costa across nearly every dimension. Professionalism is rated near zero due to explicit accounts of blame-shifting, bringing an uninvited personal guest to job sites, demanding cash payment, and going completely silent after being paid. Project completion is similarly catastrophic — the contractor abandoned unfinished or defective work in both reviews, failed to honor a stated lifetime guarantee, and left clients to hire other tradespeople to fix his mistakes including two major leaks. Experience scores low as the HVAC system required outside specialists to make functional and plumbing work caused significant water damage. Pricing receives a slightly higher but still poor score because the $25k cash-only demand raises serious transparency concerns, though pricing itself was not the primary complaint. All scores are based on only two reviews and should be treated with caution due to the small sample size. Read less