Dunn’s Plumbing & Heating

Ken demonstrates strong technical expertise and generally positive professionalism, with three reviews praising his knowledge, courtesy, and responsiveness. However, a critical 1-star review from 2022 reveals serious concerns about communication, documentation, and professional conduct—specifically refusal to provide detailed receipts and argumentative behavior during a high-stakes transaction. ... Read more

Ken demonstrates strong technical expertise and generally positive professionalism, with three reviews praising his knowledge, courtesy, and responsiveness. However, a critical 1-star review from 2022 reveals serious concerns about communication, documentation, and professional conduct—specifically refusal to provide detailed receipts and argumentative behavior during a high-stakes transaction. While pricing appears fair based on limited mentions, project completion is undermined by this documented failure to fulfill client requirements. The WW Score of 78.3 reflects solid technical capability offset by a significant professionalism and follow-through failure that cannot be ignored. Read less