CFC Plumbing & Heating

Carlo receives genuinely strong praise from satisfied customers for punctuality, responsiveness, technical knowledge, and a positive attitude — with multiple reviewers noting they would use him again. However, two significant negative reviews substantially drag down the score: one describes rude, dismissive behavior over a reasonable pricing question, and another alleges overcharging by roughly ... Read more

Carlo receives genuinely strong praise from satisfied customers for punctuality, responsiveness, technical knowledge, and a positive attitude — with multiple reviewers noting they would use him again. However, two significant negative reviews substantially drag down the score: one describes rude, dismissive behavior over a reasonable pricing question, and another alleges overcharging by roughly double market rate with a repair that failed within two months. The pricing dimension is particularly polarized, with fair-pricing praise from some customers directly contradicted by serious overcharging allegations from others. Project completion is similarly mixed, with one explicit report of a failed repair recurring shortly after the job was done. The overall picture is of a contractor with real skill and loyal repeat customers, but with documented incidents of poor conduct and questionable pricing integrity that cannot be ignored. Read less