Executive Plumbing Heating & Contracting

Executive Plumbing demonstrates strong technical expertise and workmanship (80.5), with many customers praising skilled diagnostics and quality repairs. However, professionalism is significantly undermined by persistent communication failures—rude receptionists, missed callbacks, no-shows, and poor responsiveness appear across multiple reviews spanning over a decade. Project completion is incons... Read more

Executive Plumbing demonstrates strong technical expertise and workmanship (80.5), with many customers praising skilled diagnostics and quality repairs. However, professionalism is significantly undermined by persistent communication failures—rude receptionists, missed callbacks, no-shows, and poor responsiveness appear across multiple reviews spanning over a decade. Project completion is inconsistent, with numerous instances of delayed work, incomplete follow-up, and callbacks that go unanswered. Pricing concerns are moderate but notable, with customers reporting hidden charges, inflated labor billing, and lack of transparency. The company's performance appears highly variable, possibly reflecting inconsistent management or staff turnover. Read less