Spencer Plumbing Sewer and Drain Cleaning

Spencer Home Services shows significant inconsistency across reviews. While positive reviews highlight strong technical expertise, responsiveness, and quality workmanship (particularly for complex jobs like sewer line replacement and emergency repairs), multiple negative reviews document serious pricing discrepancies, poor communication, and unresponsive follow-up. Pricing concerns are particularl... Read more

Spencer Home Services shows significant inconsistency across reviews. While positive reviews highlight strong technical expertise, responsiveness, and quality workmanship (particularly for complex jobs like sewer line replacement and emergency repairs), multiple negative reviews document serious pricing discrepancies, poor communication, and unresponsive follow-up. Pricing concerns are particularly acute, with customers reporting quotes of $358 charged as $1,600, $10,000 estimates that competitors completed for $1,000, and $385 diagnostic fees with no follow-up communication. Professionalism scores are dragged down by documented instances of non-responsiveness to callbacks and one report of aggressive customer service. The company demonstrates strong technical capability but inconsistent execution and customer service delivery. Read less