Shalin Plumbing & Heating

Shalin Plumbing demonstrates strong technical competence and project completion capability, with multiple reviews confirming timely emergency response and quality workmanship. However, professionalism is severely compromised by documented abusive communication, including homophobic slurs and profanity directed at a customer who chose a competitor. While pricing appears reasonable when mentioned, t... Read more

Shalin Plumbing demonstrates strong technical competence and project completion capability, with multiple reviews confirming timely emergency response and quality workmanship. However, professionalism is severely compromised by documented abusive communication, including homophobic slurs and profanity directed at a customer who chose a competitor. While pricing appears reasonable when mentioned, the extreme unprofessionalism—particularly the hostile email exchanges—represents a critical character and conduct issue that overshadows technical competence. The 2011 negative review is 13+ years old but describes serious behavioral patterns; the 2009 positive review is also dated, limiting recency assessment. Read less