R. P. McLaughlin Company

McLaughlin Plumbing earns strong marks across all four dimensions based on a substantial body of reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with reviewers consistently praising responsiveness, punctuality, courtesy, and communication — including a notable pattern of calling back even when unable to take a job. Project completion scores are high, with... Read more

McLaughlin Plumbing earns strong marks across all four dimensions based on a substantial body of reviews spanning nearly a decade. Professionalism is the most frequently cited strength, with reviewers consistently praising responsiveness, punctuality, courtesy, and communication — including a notable pattern of calling back even when unable to take a job. Project completion scores are high, with multiple reviewers describing complex jobs (burst pipes, boiler replacements, heating system overhauls) completed thoroughly and efficiently, including emergency weekend calls. Experience is well-supported by specific technical references such as boiler work, Triangle Tube system installation, and inspector praise for workmanship quality. Pricing is noted positively by several reviewers as reasonable or fair, though one reviewer acknowledged prices are higher than a solo local plumber, keeping this score slightly conservative. Two negative data points exist: one reviewer reported a call never returned, and another left a 2-star review for the same reason, which slightly tempers the otherwise strong professionalism score. Read less