Paul Flaherty Plumbing & Heating

Flaherty Plumbing receives strong praise for individual technicians — particularly Peter, Corinne, Joseph, Andrew K, and Romeo — who are repeatedly described as professional, courteous, knowledgeable, and thorough. However, a meaningful cluster of negative reviews spanning multiple years raises serious concerns about pricing transparency, overbilling, and failure to follow through on callbacks... Read more

Flaherty Plumbing receives strong praise for individual technicians — particularly Peter, Corinne, Joseph, Andrew K, and Romeo — who are repeatedly described as professional, courteous, knowledgeable, and thorough. However, a meaningful cluster of negative reviews spanning multiple years raises serious concerns about pricing transparency, overbilling, and failure to follow through on callbacks and estimates. Pricing is the weakest dimension, with multiple reviewers explicitly calling out flat-rate billing that produces effective hourly rates near $300, surprise charges, and credit card charges made without customer authorization. Project completion is also dragged down by documented cases of abandoned estimates, technicians arriving unprepared, jobs left incomplete, and a furnace installation that remained unresolved for over a year. The high volume of recent 5-star reviews from 2024–2025 does elevate the professionalism and experience scores, but the persistent negative pattern across older reviews prevents a high overall score. Read less