Hackett Brothers Plumbing & Heating

This contractor shows significant inconsistency across reviews spanning multiple years (2013–2022). Positive reviews highlight competitive pricing, technical skill, and follow-up service; however, critical failures in project completion and responsiveness are documented in recent reviews. A 2022 review details incomplete repairs requiring 3 visits, unresolved issues, and lack of response to cust... Read more

This contractor shows significant inconsistency across reviews spanning multiple years (2013–2022). Positive reviews highlight competitive pricing, technical skill, and follow-up service; however, critical failures in project completion and responsiveness are documented in recent reviews. A 2022 review details incomplete repairs requiring 3 visits, unresolved issues, and lack of response to customer communication—directly contradicting claims of standing behind work. A 2018 review cites unreliability and missed appointments. The WW Score of 72.8 reflects this volatility: strong experience and pricing are offset by documented failures in completing work correctly and maintaining professional communication standards. Read less